Privacy and Terms

This is the main privacy policy for videolens.net and for certain services provided through website and applications by VideoLens.

VideoLens collects different types of information about our users for the following reasons:

  • To provide personalised services unique to individual users
  • To help us to monitor and improve the services we offer
  • To market the services to our users

How information collected and used

  • Data provided on our website and dashboard are public information & are collected by our intelligent software from YouTube and Facebook API. After collection, the data is processed by our AI & displayed on our website
  • The YouTube channel owners or Facebook page owners need to authenticate their channels and pages and authorize VideoLens to use the analytics data
  • We do not have permission to delete any of your videos
  • We do not share the data of any YouTube channel or Facebook page to any 3rd party vendor
  • Copying data from our website or dashboard is strictly forbidden. If any user is found to be involved in such activities, their account or IP will be blocked with or without notifications. The only way users can get bulk data is by downloading the reports provided or through our API
  • We gather data of YouTube channels or Facebook pages from public sources. The statistics of any YouTube channel or video and Facebook page will be displayed on our website till it is available on YouTube or Facebook for public access. If any YouTube channel or Facebook page wants us to stop displaying the statistics of their channel or page, they can adjust the privacy settings on their channel and page barring third party websites from accessing the data

How information shared

  • If you are a user of our Paid services, we will utilize a trusted industry standard third party payment processing company to collect payment information
  • We may disclose your information if required to do so by law and if the relevant request meets Indian Law Enforcement Guidelines. We may also disclose your information to our legal counsel, government authorities or law enforcement if we believe that it is reasonably necessary to do so in order to comply with a law or a regulation
  • If the ownership of all of our business changes, we may transfer your information to the new owner so that the service can continue to operate. In such case, your information would remain subject to the promises and commitments contained in this Privacy Policy until such time as this Privacy Policy is updated

How hidden information collected automatically

  • We use technologies like cookies and pixel tags to provide, monitor, analyze and improve the service. You can block cookies on your web browser; however please be aware that some features of the service may not function properly if the ability to accept cookies is disabled
  • When you use our service, our servers automatically record certain information in Sever logs. This may include information such as your web request, Internet Protocol address, browser type, referring/exit pages and URLs and other such information

How information are protected

  • We use commercially reasonable and industry standard physical, managerial and technical safeguards to preserve the integrity and security of your information. We continuously and regularly back up your data to help prevent data loss. We also guard against common web attack vectors, host data in secure data centers and implement firewalls and access restrictions on our servers to better protect your information

How we handle Payment Options

  • The payment is recurring by default. The option that you choose while making the payment will apply every month
  • You can cancel your account by clicking on the Subscription tab in the account seetings

Contact Us

  • For questions, feel free to email us at contactus@videolens.net